The questions buyers ask before signing with an automation vendor. Answered from what Memesis AI actually does — not from what sounds good in a pitch.
Memesis AI uses the Robot as a Service (RaaS) model: we build, deploy, and maintain the robots for you. Priced per robot per month based on complexity: Visionary €398, Innovator €799, Expert €1,222. Analysis, implementation, and testing time is included in the tier.
Yes, per robot per month at the tier matching that robot's complexity (€398 Visionary, €799 Innovator, €1,222 Expert). Each robot covers one process workflow.
No separate setup fee. Analysis, implementation, and testing time is included in the tier — up to 30 hours on Visionary, 50 hours on Innovator, and 70 hours on Expert. Work within that allocation is included in your subscription price. Extra modifications beyond the included allocation are charged separately (€300 Visionary / €500 Innovator / €650 Expert per modification).
Memesis AI builds, tests, and deploys the robot for you. The implementation hours included per tier (30h Visionary, 50h Innovator, 70h Expert) give a scope ceiling; calendar time depends on requirements clarity and your team's availability for review checkpoints.
For a realistic timeline estimate on your specific process, book a 20-minute demo and bring the process details — we'll tell you honestly what to expect.
No. With RaaS, Memesis AI builds, runs, monitors, and maintains everything. Your team specifies business rules and reviews exceptions — no staffing, training, or bot operations required on your side.
Memesis Studio is the visual environment where AI Agents are built and configured. Process changes are handled by modifying the workflow definition — no rebuild required.
Modifications are handled by the Memesis team. Each tier includes free modifications (1 on Visionary, 3 on Innovator and Expert). Additional modifications are charged at €300, €500, or €650 respectively.
Memesis AI SRL is a Romanian-registered company and its customer base is primarily EU-based. Your data is processed within the EU.
For detailed information on data hosting, sub-processors, and cross-border transfer arrangements for your specific deployment, contact us — we'll provide the documentation your procurement team needs.
Memesis AI SRL is a Romanian-registered company and processes personal data on behalf of EU-based customers. GDPR applies as a matter of law, not as a marketing claim.
Your data subject rights under GDPR (access, rectification, erasure, objection) apply to personal data Memesis AI holds about you. These are statutory rights, not discretionary.
To exercise data subject rights or make a GDPR enquiry, contact us at office@memesisai.com and mark your message "DPO enquiry." The supervisory authority for data protection complaints in Romania is ANSPDCP (www.dataprotection.ro).
Both are automation tools. They solve different problems.
Most real back-office workflows use both: a Software Robot handles the structured steps; an AI Agent handles document reading and exception routing.
Memesis Software Robots and AI Agents connect to your applications through their user interfaces or available APIs — which means they can interact with virtually any desktop or web-based system without requiring a native connector or API on your end.
We've built robots for ERP systems, CRMs, accounting platforms, HR tools, and custom web applications. Email us about your specific stack and we'll confirm whether we've worked with it before.
Yes. This is a real and acknowledged limitation of AI systems, including Memesis AI Agents. We design workflows with human review checkpoints for decisions where errors have material consequences.
In practice this means:
If your use case requires near-zero-error automation on structured, rule-based data, RPA (not AI Agents) is likely the right tool.
Support is via ticket system on all tiers. Response time: max 5 working days (Visionary), max 3 working days (Innovator), max 2 working days (Expert).
Yes. Memesis AI SRL is a Romanian-registered company and our team includes Romanian engineers. Support is available in Romanian and English.
Memesis Orchestrator monitors robot executions in production. It handles scheduling, retries, and logging. Every robot execution is logged: which robot ran, when, what inputs it received, what actions it took, and whether it succeeded or raised an exception.
When an exception occurs, it is logged separately and can trigger a human-in-the-loop escalation rather than a silent failure or incorrect output entering your system.
Memesis AI's team owns the operational response. If a robot fails, the team investigates and restores it within the SLA response time for your tier.
Question we missed?
Email office@memesisai.com with your question — we'll answer it directly and add it to this page if other buyers ask it too.
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