Artificial Intelligence + RPA

Innovative technologies reshaping the way businesses works

Artificial Intelligence (AI) and Robotic Process Automation (RPA) are game-changing technologies empowering organizations to enhance customer satisfaction and employee morale while cutting operational costs.

Explore how RPA and AI complement each other and their optimal use in streamlining business processes.

RPA + AI

End-to-end automation is essential for delivering the self-service experiences customers increasingly expect. Imagine processing an insurance claim effortlessly—seamlessly automated using RPA and AI, or Intelligent Process Automation—enhancing customer satisfaction while driving cost-saving efficiencies for the organization

A customer submits an insurance claim online. The chatbot verifies claim details, providing a link to upload documents. The claim form and documents are processed, with data extracted and handed to a robot to initiate claim validation.

The robot conducts backend tasks like policy verification, fraud detection, and assessing claim eligibility. A smart OCR robot analyzes uploaded documents, identifying a discrepancy in the claimant's name across documents. This exception is sent for human review. The agent confirms the names match based on identical policy numbers. The robot's machine-learning model learns to handle similar cases.

The robot validates documents using natural language processing to extract and categorize details. Once verified, it processes the claim, interacting with insurance systems. If approved, the robot sends a confirmation email with claim details and next steps. It reports back to the control room upon completion.

Every automation journey begins with a single step

Empowering Employees for Organizational Success

Blog Comments (2)

Mr. Ana Ritchie

8/1/2024

Reply

"The team at Memesis AI goes above and beyond to provide exceptional support and service. From the initial consultation to the final deployment, they were there every step of the way, ensuring a seamless integration with our new software robots.”

Matthew Kuhnemann

8/1/2024

Reply

"We approached Memesis AI with complex business proceses to be automated, and they were able to provide an innovative solution that addressed our needs perfectly. Their team's creativity, technical prowess, and dedication to client satisfaction are truly commendable.”